Episodes
Episode 1
Episode 1: Embracing Tech Innovations in Hotels
Episode 2
Episode 2: Skiing Season Prep: Overcoming Workforce Challenges
Episode 3
Episode 3: November - Investing in long-term growth: Team training and Upskilling
Episode 4
Episode 4: December - Wishlist for Hotel Success
Episode 5
Episode 5: January - getting ready for different generations' travellers
Episode 6
Episode 6: February - 5 Love Languages of Your Clients and Team members
Episode 7
Episode 7: March - how to hire for your hotel and not get ghosted by candidates?
Episode 8
Episode 8: Excellence in hospitality with Ueli Bohnenblust
Episode 9
Episode 9: April - How to onboard and train new hotel team?
Episode 10
Episode 10 - Interview with Hotel Soprana visitor Tomas Perers
Episode 11
Episode 11 - Standards vs. exclusivity in hospitality
Episode 12
Episode 12 - Handling hotel visitor complaints
Episode 13
Episode 13 - Hospitality hiring for short- and long-term?
Episode 14
Episode 14 - Processes vs. technologies in hotels
Episode 15
Season 2, Episode 1 - Guest complaints
Loading podcast
