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Hotel Soprana: A Year in Hotel Life
Episode 1: Embracing Tech Innovations in Hotels
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      19:53
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      Episode 1: Embracing Tech Innovations in Hotels

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      19:53

      Episode 2: Skiing Season Prep: Overcoming Workforce Challenges

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      21:44

      Episode 3: November - Investing in long-term growth: Team training and Upskilling

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      22:15

      Episode 4: December - Wishlist for Hotel Success

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      22:12

      Episode 5: January - getting ready for different generations' travellers

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      26:45

      Episode 6: February - 5 Love Languages of Your Clients and Team members

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      23:54

      Episode 7: March - how to hire for your hotel and not get ghosted by candidates?

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      17:18

      Episode 8: Excellence in hospitality with Ueli Bohnenblust

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      24:03

      Episode 9: April - How to onboard and train new hotel team?

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      20:01

      Episode 10 - Interview with Hotel Soprana visitor Tomas Perers

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      30:48

      Episode 11 - Standards vs. exclusivity in hospitality

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      22:30

      Episode 12 - Handling hotel visitor complaints

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      29:18

      Episode 13 - Hospitality hiring for short- and long-term?

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      28:35

      Episode 14 - Processes vs. technologies in hotels

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      27:27

      Season 2, Episode 1 - Guest complaints

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      15:10

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