Episode 1: Embracing Tech Innovations in Hotels
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Episode 2: Skiing Season Prep: Overcoming Workforce Challenges
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Episode 3: November - Investing in long-term growth: Team training and Upskilling
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Episode 4: December - Wishlist for Hotel Success
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Episode 5: January - getting ready for different generations' travellers
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Episode 6: February - 5 Love Languages of Your Clients and Team members
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Episode 7: March - how to hire for your hotel and not get ghosted by candidates?
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Episode 8: Excellence in hospitality with Ueli Bohnenblust
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Episode 9: April - How to onboard and train new hotel team?
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Episode 10 - Interview with Hotel Soprana visitor Tomas Perers
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Episode 11 - Standards vs. exclusivity in hospitality
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Episode 12 - Handling hotel visitor complaints
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Episode 13 - Hospitality hiring for short- and long-term?
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Episode 14 - Processes vs. technologies in hotels
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Season 2, Episode 1 - Guest complaints
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